Our Customer Reviews

 Thank you. Thanks again for organising a memorable trip for me. I made many friends.

Hi Leah,  We have completed our Silk Road tour and thank you and Lesley for making our trip so memorable. You have been an excellent delight to deal with as you are courteous and all our queries sent to you were answered promptly and professionally.🙏. 

We booked two separate tours with the company, one to Xinjiang (Kashgar, Urumqi, and Turpan) and the other to Shenzhen and Fujian area. And we were not disappointed at all.

W've taken 7 Rick Steve's and 15 Gate 1 Travel's tours. The one in China was with Gate 1 Discovery covering Beijing to Shanghai in 15 days. However, this tour didn't cover some parts of China we wanted to visit, like Xinjiang, Guangdong and Fujian prefectures. Despite excitement for visiting China, we were also concerned about political and language barriers. So after extensive research and communication with various companies, we found Silk Road Travel (silkroadtravel.com) to be a comforting and understanding option.

The tour director handled all details from airport pickup to departure, with English-speaking guides and drivers. Three local tour managers went above and beyond to ensure we were well-informed and taken care of throughout the journey, from historical facts to insider tips. The tour offered an immersive experience in local culture and stunning landscapes. The breathtaking scenery, including majestic mountains, crystal-clear lakes, and lush greenery, provided a postcard-worthy backdrop. The sense of awe and wonder amidst such natural beauty was unparalleled. The tour also provided an opportunity to explore local markets, historical sites, and savor delicious traditional food.

After days of immersing ourselves in nature's tranquility, we explored vibrant urban areas, showcasing skyscrapers, bustling streets, trendy cafes, and historic landmarks. These areas were a melting pot of culture, history, and modernity, showcasing the vibrant energy and beauty of urban life.

What truly set this tour (in Xinjiang) apart was the seamless transition between the serene natural landscapes and the dynamic urban scenes. It was a journey that offered the best of both worlds.

We highly recommend Silk Road Travel. Since they specialize in Central Asian region, we have plans to book additional tours covering other areas in upcoming years.

To Lesley, Leah,

After 2 weeks of this wonderful trip with your agency and the diligent team,  I would conclude that I have made the right decision to engage you to plan and organise this Silk Road/ Tibet tour. We are impressed by your local guides /drivers professionalism, patient, knowledge and always put us first in the utmost comfort. Those unforeseen events were out of your control and we fully understand. I, on behalf of this group would like to say a big thank you and everything you do is much appreciated. Lastly,  we will bring this beautiful memories back and have no hesitation to recommend your agency to everyone who is keen on the Silk Road/ Tibet holiday. 

End of Silk road tour. On the train to Beijing. We would like to thank our guides Nur, Peter and Julie for their impeccable service. Thanks are due to our drivers for being punctual, courteous and helpful. Thanks to Leah for organizing our trip, being most helpful and purchasing our train ticket from Xian to Beijing. Thanks also to Meiling, Penny and Lesley for your assistance. We have had a memorable Silk Road Tour. Thanks to all of you. Good bye and best wishes to you!

Hi Leslie & Leah, we’re now in the airport waiting for our flight to Singapore. We have enjoyed our trip  very much and are very happy with all your arrangements. Accommodation ,  transportation and guides were very good . We will gladly recommend your agency to our friends who want to visit Xinjiang. Thank you for your service . Regards

Thank you for arranging this trip for all of us. We all have a great time in Xinjiang with good tour guides and drivers to show us around.  Other than experiencing the local train ride which is something we never tried before. It’s not too bad actually and we are glad that we are able to make it to Dunhuang on the same day. Thank you and wish you all the best.🥰😘

Thank you for a great holiday that had been arranged. The hotels recommended were all good and we especially liked the one in Dunhuang which is big and comfortable. Even Hoitak in Urumqi which is rather dated but the rooms and toilets are squeaky clean and they don't smell old like in some old hotels.

My only feedback is Mercure in Turpan, when I told them that my room smelt of cigarette smoke and someone els belongings were in there, they quickly changed the room as the occupant was supposed to vacate.

The front desk knew the guest smoke and he even smoke along the corridor which was so unpleasant but they didn't do anything. Quite bad for a known Chain hotel brand .

Our guide Aman was there to help us in the room change all along as he wanted to make sure our rooms are ok.

All your contracted drivers and guides were excellent too.

Thank you.

Hi Lesley,

 Good day. All of us arrived home safely in the early morning yesterday. We would like to take this opportunity to say 谢谢for all the arrangements and help for our recent trip. On  the whole we have enjoyed our trip very much although occasionally and  for a short time some of us, including me, did feel unwell mainly due to  the weather. I think because we have not been  travelling for the past 3-4 years we were still not accustomed to the  cold and dry weather overseas. Anyway, you and your staffs have helped  us very much and made our stay as comfortable as possible.

The  itinerary was well arranged and executed. We were shown so many  historical, cultural and scenic sites in the Silk Road which is amazing  for a 11-day tour. Of special mention are the Crescent  Lake, Mogao Grottoes, Zhangye Danxia National Geological Park, Qinghai  Lake and Binglingsi Thousand Buddha Caves.

All  your staffs were very courteous and helpful. Mr William met and greeted  as at the Lanzhou International Airport on our arrival although our  flight was delayed. Ms Amanda, Mr Wan Ma and Eric  are knowledgeable and eloquent in English. Your drivers are also  careful and patient. All have discharged their duties professionally.

The  hotels are reasonably good and clean. Regarding food, there was a good  varieties of spicy and non-spicy cuisines. The portions were rather too  big for our small group of 10 persons. We speak  for ourselves because we are all seniors!

Just a  point to mention. We did our Health Declaration (for entry into China)  24-hours prior to arrival. We did not expect that we had to do again  prior to departure i.e. exit Health Declaration.  So, it took us sometime to prepare for one at Xiamen International  Airport. Fortunately, we had sufficient time before our flight.

So, 谢谢 again. We wish you and your company success and prosperity.

Best regards

Joseph

We are on the plane to Shanghai and we are so happy enjoying this beautiful road trip. Congratulations to all of the Silk Road Adventurers team. Murat and Canan

Hello! I am also about to board. I really appreciate you all for making this trip a memorable one🤗. All the best🌹