Our Customer Reviews

As the local travel service in Xinjiang, we have devoted to providing the best service and price for our guests for more than 20 years. Over 10000+ visitors from all over the world have given us great trust to travel with us. We always keep in mind that our goal is that help our guests to realize their dream tour no matter where they want to go. In the 20 years, we have received many reviews and feedbacks from our lovely guests and most of them are favorable reviews, which we greatly appreciate. Some of them have traveled with us multiple times and are very willing to recommend us to their friends and family. We are so lucky to have the chance to connect with so many nice persons! Every happy moment our guests share with us is the most precious treasure we will cherish for a life time! The only thing we can do to return the great trust you give us is trying our best to provide better service!

  • Reviewed on Oct 20, 2014

    Michael

    from

    Many many thanks for your efforts and planned the trip for us
    Sincerely apologise for the late reply. We have just arrived in Singapore. I would like to thank you for the services. It was perfect! The hotels, itineraries, lunchs and specially the guides, all of them helpful, intelligent and kind. We learned a lot about the South part of Xinjiang, even though we read books. Aysha helped us to understand what we seeing. She has a very pleasant way to being a guide, very knowlegable, excellent English, good organization which we were highly appreciated. We really enjoyed our trip. Thanks again for your great job.With warm regards.

    Destination(s):

  • Reviewed on Sep 28, 2014

    Nieves

    from

    First of all, we want to say thank you for your services. We enjoyed the trip, discovering an amazing new part of China we had not been before and it is worth visiting. 

    Travel Guides and Drivers: We believe that the quality of the guides and drivers is quite good. They provided us explanations when it was necessary and we were able to have time for ourselves when required. These are qualities we like in travel guides. 

    We also want to tell you that we are going to recommend your services to our friends and relatives, for sure. Because we think you are very professional and high standard travel agency and we have realized that you take very seriously the opinion of your customers and that is very important to us.

    Destination(s):

  • Reviewed on Sep 26, 2014

    Boonme

    from

    Thank you to take care my group very much. It was  the great trip.,especially at Kashgar. Your guide was professional, he could make everything to be easy we enjoyed the Kashgar section very much especially the Old Town. For Kanas Lake, it was raining. My group were happy to stay  in  homestay, but the scenery was amazing when the sun came out when we arrive in Hemu. Thanks again for everything!

    Destination(s):

  • Reviewed on Sep 22, 2014

    Yahia Toham Salman

    from

    I have been away for awhile. The Xinjiang tour was great. The quality of the tour guide was very good. They are very professional with excellent  English. All the arrangements went smoothly. The trip was wonderful. We already  referred your tour group
     to someone else who want to go to Xinjiang.

    Destination(s):

  • Reviewed on Jun 20, 2014

    Boussion Laurent Alain

    from

    we had a very nice tour in Kashgar and Grand Sunday Bazaar. Our guide  is very 
    professional, he told us fantastic story about the Old Town and we had great time in Kashgar.Thank you for your excellent arrangements for our holiday.

    Destination(s):

  • Reviewed on Mar 17, 2014

    Michelle

    from

    We finally arrived safely back in Malaysia. Had a wonderful trip. You are very professional and provide excellent service. Our guide was one of the best guide we have ever had. She was knowledgeable, informative and flexible. I am very pleased I have contracted CITIC Travel for organizing our tour which is very success. Hope you have a fruitful tourism season. We will contact you again for the next group in future. 

    Destination(s):

  • Reviewed on Sep 25, 2013

    Gagan Gill

    from

    I have arrived home safe and sound and wanted to let you know that we had a FANTASTIC timein Urumqi and Turpan, even though one of the ladies got ill. Shirhazat was amazing, so knowledgeable, thoughtful and caring.I woulddefinitely recommend him as a guide to anyone travelling to Xinjiang. Thank you for arranging this holiday for me, I really enjoyed visiting Xinjiang and learning about the different people and places that make up this huge country that I live in.  Thank-you also for your kind gift on arrival,it was real y thoughtful.

    Destination(s):

  • Reviewed on Sep 10, 2013

    Mimy Kiyohara

    from

    Thank you very much for all of your work setting our Xinjiang tour.
    It was great to be there! All of the places we were such great places I never expected.
    We'd like to be there again but there are so many places we'd like to be in China.
    If we are going to go back, I will contact you again and also if our friends will go
     there I will recomend your company.
    Thank you again.

    Destination(s):

  • Reviewed on Aug 25, 2013

    Gio

    from

    Trip to Labrang Monastery,                                            
    Guide : excellent, very good English very helpful and 
                good knowledge
    Driver : very good, no English
    Hotel : ok, clean
    Trip to Dunhang
    Guide : good, very good English, good knowledge
    Driver : ok
    Hotel : very nice
    Visit of Magao caves : don't take the German tour, lady was nice and 
    tried very hard.

    Destination(s):

  • Reviewed on Jul 16, 2013

    Denis

    from

    I am attaching our overdue feedback for our tours of Dunhuang and Tulufan. Many thanks again for organizing this for us, we had a great time there, and this will stay long in our memories.Will recommend your services to friends and relatives.

    Destination(s):