Our Customer Reviews

First of all, big thanks to you and your team! Thanks for giving us a memorable experience of life time. It was a very well planned trip and much better than our expectation. It was truly a pleasure to enjoy the beautiful scenery in Kanas and Bayibulak. And also experienced the colorful Xinjiang folklore in Kashgar. The tours were great in service and accommodation. Even though our guide got cold, she still very professional and helpful. Overall. We are happy with the trip and certainly would recommend your company to our friends.

Thanks Lesley, Serena, Muhammad and Mr Lee for a fantastic solo trip through Urumqi, Turpan and Kashgar. A fascinating journey that is now in my personal top 3 trips of all time! I wish I could have stayed longer. My schedule was tight and you managed to ensure I saw everything I wanted plus a few more unexpected bonus surprises along the way. I’m already looking forward to my next trip.

Thanks for all your hard work in making our tour amazing.  we had a very excellent trip.  Our guide & driver are both very good .Your quick response when issues arose and your diligent follow up was wonderful.Please let me know if there are specific photos you would like to use in your website or brochures and I will be happy to clean them up and provide nicer more usable copies.I have sent you some travel stories, I will be also happy if you use them in your website.

Thank you very much, Leslie. It was a very good day with Mr. Yang as our driver. He provided excellent
service. The Longmen Si Ku was impressive and we did quite a bit of walking
You have a good team and they are good professionals and wonderful people. I have made some observations for you to improve your service. What you need is to distinguish yourself from other competitors in the market. I will share my observations with you at a later time.We are learning a lot and are enjoying our visit to your region. It is indeed a beautiful place.
Much love, Julia

Many many thanks for your efforts and planned the trip for us
Sincerely apologise for the late reply. We have just arrived in Singapore. I would like to thank you for the services. It was perfect! The hotels, itineraries, lunchs and specially the guides, all of them helpful, intelligent and kind. We learned a lot about the South part of Xinjiang, even though we read books. Aysha helped us to understand what we seeing. She has a very pleasant way to being a guide, very knowlegable, excellent English, good organization which we were highly appreciated. We really enjoyed our trip. Thanks again for your great job.With warm regards.

First of all, we want to say thank you for your services. We enjoyed the trip, discovering an amazing new part of China we had not been before and it is worth visiting. 

Travel Guides and Drivers: We believe that the quality of the guides and drivers is quite good. They provided us explanations when it was necessary and we were able to have time for ourselves when required. These are qualities we like in travel guides. 

We also want to tell you that we are going to recommend your services to our friends and relatives, for sure. Because we think you are very professional and high standard travel agency and we have realized that you take very seriously the opinion of your customers and that is very important to us.

Thank you to take care my group very much. It was  the great trip.,especially at Kashgar. Your guide was professional, he could make everything to be easy we enjoyed the Kashgar section very much especially the Old Town. For Kanas Lake, it was raining. My group were happy to stay  in  homestay, but the scenery was amazing when the sun came out when we arrive in Hemu. Thanks again for everything!

I have been away for awhile. The Xinjiang tour was great. The quality of the tour guide was very good. They are very professional with excellent  English. All the arrangements went smoothly. The trip was wonderful. We already  referred your tour group
 to someone else who want to go to Xinjiang.

we had a very nice tour in Kashgar and Grand Sunday Bazaar. Our guide  is very 
professional, he told us fantastic story about the Old Town and we had great time in Kashgar.Thank you for your excellent arrangements for our holiday.

We finally arrived safely back in Malaysia. Had a wonderful trip. You are very professional and provide excellent service. Our guide was one of the best guide we have ever had. She was knowledgeable, informative and flexible. I am very pleased I have contracted CITIC Travel for organizing our tour which is very success. Hope you have a fruitful tourism season. We will contact you again for the next group in future.