Our Customer Reviews

As the local travel service in Xinjiang, we have devoted to providing the best service and price for our guests for more than 20 years. Over 10000+ visitors from all over the world have given us great trust to travel with us. We always keep in mind that our goal is that help our guests to realize their dream tour no matter where they want to go. In the 20 years, we have received many reviews and feedbacks from our lovely guests and most of them are favorable reviews, which we greatly appreciate. Some of them have traveled with us multiple times and are very willing to recommend us to their friends and family. We are so lucky to have the chance to connect with so many nice persons! Every happy moment our guests share with us is the most precious treasure we will cherish for a life time! The only thing we can do to return the great trust you give us is trying our best to provide better service!

  • Reviewed on Jun 02, 2025

    Chua

    from Malaysia

    Thank you Lesley for a trip well organised. We had a wonderful time together in the 5 Stan countries. The guides are friendly, caring , good tempered and patient, imparting valuable knowledge to us. The hotels are clean , comfortable and well located. Food was excellent especially in Uzbekistan where we were brought to beautiful, cosy and well decorated restaurants and served with delicious local cuisine.The drivers are careful and drive with alertness of mind on difficult roads.
    We enjoyed the  variety of attractions and sightseeing places. We love the natural scenery of Kyrgyzstan, Kazakhstan and Tajikistan. Turkmenistan’s development in Ashgabat totally amazed us. Uzbekistan is full of culture and beautiful architecture.
    Thank you Lesley and we look forward to more tours with SilkRoadTravel.com .

    Destination(s): Kazahkstan- Kyrgyzstan- Uzbekistan- Tajikstan- Tukmanistan

    Date of Experience: 2025-05-17 to 2025-06-01

  • Reviewed on May 14, 2025

    James

    from UK

    This Silk Road tour exceeded all expectations. I was on the 14 day trip with a great group of people. For anyone wanting to see the Silk Road, this trip is a must, I highly recommend. The Itinerary was packed with some breathtaking locations and I really enjoyed learning from local guides about what life is like here and how the silk road was so developed.
    This was my first time attending a group tour for multiple days and I really enjoyed it for several reasons:
    1. Group size was kept below 14, which was great as we got to ask our guide questions, had a comfortable ride on the bus and got to really know the group we were with
    2. Hotels were to a high standard, I was impressed how even in some very remote locations on the silk road the hotels were to a good standard, with clean facilities and fast WIFI.
    3. Clear communication, The evening before the next day we had a message with clear communication about what we would be doing the next day and timings, the guides were great at managing our expectations around timings and giving us tips (such as which side to sit on transport to get the best pictures and views)
    4. The itinerary had a good mixture of historical sites of significance as well as exploring nature and seeing natural beauties (such as Heavenly Lake and White Sand mountains)
    5. The guides, were friendly, helpful and willing to answer any questions we had whilst on our trip and recommend food places when we arrived at our hotel in the evening.
    For me, highlights included the ancient ruins of Jiaohe, the Gobi Desert, and exploring the vibrant bazaars of Kashgar. A once-in-a-lifetime experience that I’ll never forget. Highly recommended for anyone seeking to understand more about this beautiful part of China.

    Destination(s): Kashgar-Turpan-Urumqi-Turpan-Dunhuang-Jiayuguan-Zhangye-Xining- Chaka Lake

    Date of Experience: 2025-04-19 to 2025-05-01

    Be related Tour: 13 Days Silk Road Group Tour: Xinjiang, Gansu, Qinghai

  • Reviewed on May 06, 2025

    Charlene

    from Singapore

    Hello!!! 我们回到新加坡了。 非常感谢你们为我们规划和安排这次行程。行程非常顺利,我们对所有住宿、参观和体验的地方都非常满意。 感谢@沙丁狼 开车带我们四处游览,而且非常耐心,也感谢@Xinyi 吴心逸 帮我们预定了所有住宿。如果我的朋友以后要去云南旅行,我一定会推荐你们 ☺

    Destination(s): Kunming - Dali - Lijiang - Kunming

    Date of Experience: 2025-05-01 to 2025-05-05

    Be related Tour: 5 Days Yunnan Tour to Kunming, Dali, Lijiang and Shangrila

  • Reviewed on May 04, 2025

    Tanzir

    from Canada

    Hello, I just wanted to thank everyone for a great tour. I had a lovely time seeing all the attractions in Zhangye, Jiayuguan, and Dunhuang. The tour was very well organized and the hotels were amazing.

    A special thank you to @Xinyi 吴心逸 for helping me plan everything and @Meiling何美玲13830735141 for handling my Tibet visa and organizing an extra shower at the end.

    Destination(s): Zhangye - Jiayuguan - Dunhuang

    Date of Experience: 2025-04-29 to 2025-05-02

    Be related Tour: 6 Days Gansu Silk Road to Rainbow Mountain & Mogao Grottoes

  • Reviewed on Mar 14, 2025

    Betty

    from Australia

    再见了丝绸之路的团友们,我很高兴能够加入这个充满欢乐的团队!感谢大家一路上的友好陪伴及关爱照顾,使我这次旅程非常开心,十分难忘!期盼着再次同行❣️❣️❣️

    Thank you my lovely friends for making this trip so much fun, so enjoyable and so special! 

    Have a smooth and safe journey today everyone 🌷🌷🌷

    Lesley 谢谢您和团队导游司机们一路的关心,照顾,精心安排🌷🌷🌷

    Destination(s): Lanzhou - Jiayuguan - Dunhuang - Zhangye - Yinchuan - Zhongwei - Yinchuan

    Date of Experience: 2025-03-02 to 2025-03-14

    Be related Tour: 11 Days China Northwest Adventure Tour: Xi'an, Ningxia, and Gansu

  • Reviewed on Mar 14, 2025

    Simon Sim

    from Malaysia

    I am very thankful to each and every one of you for your dedication in looking after us during this trip.
    I have to specifically express my thanks to @Meiling何美玲13830735141 in looking after me after my unfortunate incident in the hotel room on the morning of the 8th of March and her arrangement for me to go to the hospital and being accompanied by a hotel staff, it is very comforting for a foreigner like me who will be lost in the hospital system in China,thanks.
    @李静🌷Lesley 
    I also like to highlight the way that this tour company handle this incident , instead of me going through heaps of paperwork in order to claim back my medical expenses for the incident, the company reimbursed me the hospital expenses and save me all the pain of claiming back the minor expenses, I am very gladful for the thoughtfulness!
    .
    All in all each of you has gone beyond your duty to make sure all of us are enjoying this trip and every meal that has been arranged for us is very satisfying.
    Thanks again


    Destination(s): Lanzhou - Jiayuguan - Dunhuang - Zhangye - Yinchuan - Zhongwei - Yinchuan

    Date of Experience: 2025-03-02 to 2025-03-14

    Be related Tour: 11 Days China Northwest Adventure Tour: Xi'an, Ningxia, and Gansu

  • Reviewed on Jan 13, 2025

    Elsie Kang and her friends

    from Australia and Singapore

    >>Inside tulou. Very interesting visit . We also enjoyed WuLin very much . Also enjoying different cuisines. 👍

    >>Hi Leah & Lesley. Thank you for another great trip. We enjoyed it very much . Joy was a very good guide and we all enjoyed having her travel with us. I look forward to our next trip with you in March . 🥰

    >>Joy has been a great guide n she sure knows her work well. We enjoyed her friendliness and stories. Thanks for Lesley n Leah for making a very balanced tour! 👍🌹🙏

    Destination(s): Fujian - Xiamen - Chaozhou

    Date of Experience: 2025-01-05 to 2025-01-13

    Be related Tour: 5 Days Fujian Tulou & Xiamen Tour

  • Reviewed on Jan 10, 2025

    Fengchen Lee

    from Taiwan China

    Thanks for the iterinary you've arranged. Some parts are amazing and i'm so grateful to be back with lots of great memories.

    Destination(s): Lanzhou - Zhangye - Jiayuguan - Dunhuang - Turpan - Urumqi

    Date of Experience: 2025-01-02 to 2025-01-09

    Be related Tour: 9 Days Silk Road Tour from Urumqi to Lanzhou by Bullet Train

  • Reviewed on Jan 08, 2025

    Andrew

    from Hong Kong China

    Hi Leah, back in HK now and want to give you a little more feedback. Universal Hotel in Urumqi was good. Nice Chinese restaurant. Good room. Our guide in Urumqi area, Aman, was really good. Very nice fellow and , since he is Kazakh, we learned some things about Kazakh culture on the one hand, and he was also able to tell us a lot about Uyghur culture too. Aman was very good at enabling us to enter a Uyghur home and meet family near Turpan. The warmth of the family's welcome towards us was very touching.

    Destination(s): Kashagar - Taxkorgan - Urumqi - Heavenly Lake - Turpan

    Date of Experience: 2024-12-21 to 2024-12-20

    Be related Tour: 7 Days Classic Xinjiang Tour to Kashgar, Turpan and Urumqi

  • Reviewed on Jan 08, 2025

    Natalya

    from Russia

    I had an incredible day on your tour! The service, program, and communication were top-notchand it truly was one of my bestbirthdays. Many thanks to both of you, especially to Victor, for this wonderful experience. l will recommend you to my relatives and friends

    Destination(s): Heavenly Lake

    Date of Experience: 2024-12-28 to 2024-12-28

    Be related Tour: Day Tour to Heavenly Lake