• We will upgrade trains to 1st class where available if book the tour 5 months in advance of departure.

• There is no problem to travel Silk Road during Ramadan.

• Complimentary 2 bottles of water each person on daily use.

Transportation

We will use business MPV to good condition coaches with airco and trains.

Accommodation

All the hotels we selected are local 4star well-located in the city center with good and proper breakfast for our clients.

Guides

Our guides are very friendly, knowledgeable, helpful. And our group tours will be escorted from SRT.

Climate and Altitude

Generally speaking Mid March—End Oct are the best time to visit Silk Road. And we strongly suggest you come in May, June, October to avoid the heat and crowd. No need to worry about high altitude along the Silk Road. We will prepare Oxygen bags if the package includes Xiahe, Qinghai Lake and Taxkorgan County.

We offer beneficial Cancellation Policy to our customers.

Payment and Deposit 

1. 4 to 15 pax in a group (4 pax min, 15 pax max)

2. Typically we will take 500 USD per person as deposit when you book the trip (You can pay the deposit through WeChat/Alipay/bank transfer.)

3. Then the balance will be paid when you arrive. (Note: The balance needs to be paid 7 days before departure if your trip is just in the official Chinese holiday. E.g. Chinese New Year, Labor's Day, National Day)

• Our cancellation policies are very friendly.

• If you have to cancel your trip for some unexpected reasons, we have the following policies:
  1. FULL REFUND at least 30 days before departure date. (Note: except the cost of service fees paid for the third party, such as trains, hotels,transportation etc)2. FULL REFUND if there is no flight and train to arrive resulted from extreme weather or government restrictions.

• If the trip is cancelled due to severe weather conditions or any government restriction, full refund will be offered.