Our Customer Reviews

As the local travel service in Xinjiang, we have devoted to providing the best service and price for our guests for more than 20 years. Over 10000+ visitors from all over the world have given us great trust to travel with us. We always keep in mind that our goal is that help our guests to realize their dream tour no matter where they want to go. In the 20 years, we have received many reviews and feedbacks from our lovely guests and most of them are favorable reviews, which we greatly appreciate. Some of them have traveled with us multiple times and are very willing to recommend us to their friends and family. We are so lucky to have the chance to connect with so many nice persons! Every happy moment our guests share with us is the most precious treasure we will cherish for a life time! The only thing we can do to return the great trust you give us is trying our best to provide better service!

  • Reviewed on Oct 31, 2025

    Amy

    from Canada

    Today is the last day of my 13 days Xinjiang + Silk Road Tour.  I felt like I was living in dreams in these 13 days.  The last leg of the tour is the Qinghai region and I'm fortunate to have Tim Lao Shi be our guide.  His knowledge in the region, Buddhist Tibetan religion, and his storytelling talents are absolutely exceptional.  He always fulfills our curiosity tirelessly.  When our travellers feel unwell, he always try his best to help us in every ways quickly.
    Tim, you always put the best interests to the travellers first even though we didn't ask for it.  You also tried your best to help the travellers for their travel troubles even thought this may not be your scope of duty.  Everyone in our group is touched by your warmth and caring and you are very much appreciated.
    I also want to thank our driver (sorry I didn't get his name) for his excellent driving and he always look cheerful which is very sweet. Thanks Lesley and your team to coordinate this epic tour and hope that we will cross again one day. All the best everyone! 👍

    Destination(s): Kashgar—Urumqi—Turpan—Dunhuang—Jiayuguan—Zhangye—Xining—Chaka

    Date of Experience: 2025-10-18 to 2025-10-30

    Be related Tour: 13 Days Silk Road Group Tour: Xinjiang, Gansu, Qinghai

  • Reviewed on Sep 26, 2025

    Quang & Michelle Nguyen

    from U.S.

    A great huge thank from me and my husband for all your help to make our trip an enjoyable and memorable one. Your help, your kindness and friendship are very much appreciated and we hope will have a chance to see you again. Special thanks to Lesley and Penny her very efficient assistant . You made it all happen . We are at TFU waiting to check in our flight . Our guide Minnie and our driver in Chengdu went way beyond their duty to help us enjoy all that Chengdu has to offer . Many thanks to them too. Love you all . Quang & Michelle Nguyen 

    Destination(s): Xian—Lanzhou—Zhangye—Linze—Duhuang—Turpan—Urumqi—Kashgar—Chengdu

    Date of Experience: 2025-09-08 to 2025-09-25

  • Reviewed on Sep 24, 2025

    Jason

    from Singapore

    Hi Lesley,

    First and foremost, Im pleased to report that all tour members have safely returned home this morning!
    I'd like to express my heartfelt thanks to you and your team for the excellent arrangements,
    inluding the itinerary, hotel accommodations, and meals.
    Special appreciation goes to our tour guides, John and Mohamed,
    who were professional, knowledgeable, and approachable throughout the trip.
    We'll definitely recommend your agency to friends and family for future tours of Xinjiang.

    Thank you again for your hard work, and I wish you good health and all the best.


    Destination(s): Urumqi—Jimsar—Burqin—Kanas—Turpan—Korla—Kuqa—Aksu—Kashgar

    Date of Experience: 2025-09-05 to 2025-09-22

  • Reviewed on Sep 24, 2025

    Fatimah

    from Malaysia

    Thank you all , all of you make our trip better than expectations... @Jam yang དཀོན་མཆོག your monk mood make us fell calm down and in a connection with nature. @helen(haifen) your knowledge and amazing background make us feel confident that we had a best trip as possible. It's good meet people how do your job with passion! @Yuri @Thayane Calazanz 泰雅 we love you, I hope it was the first of many trips that we will do together! @Jesus - 何书慈 🇪🇸 since you said hello on wechat group I knew that will be a pleasure meet you, your relaxed mood connect all group . @Oriol first of all Sorry!!! It's not easy traveling with Brazilian hehehe ! Your good talk, assertively and punctuality was very helpful!! We hope meet you all again!

    Destination(s): Lhasa — Shigatse — Everest Base Camp — Yamdrok Tso

  • Reviewed on Sep 24, 2025

    Sok

    from Singapore

    Good morning Lesley. Today is our last day of our holiday with your company. Just want to thank u n my feedback. Out of the 5 guides, Jacky ranks top of list for every check box. She is eloquent, knowledgeable and efficient. What sets her apart from the other 4 was how she is always a step ahead in terms of anticipating our needs and comfort n fulfilling them. At the high speed rail station in duanhuang, she handled all the unpleasant encounters with other tour guides n passengers n stayed till we left . She has indeed left an indelible impression on all of us n we welcome her to visit us in Singapore. Please convey my heartfelt appreciation to her. To u Lesley, we all know u helped Ann with the new flight n hotel. Thanks n keep up with the good work, I will definitely recommend your services to my family n friends !

    Destination(s): Urumqi—Altay—Turpan—Dunhuang—Jiayuguan—Zhangye—Xining

  • Reviewed on Sep 09, 2025

    Lailin

    from Singapore

    Hello Lesley - just wanted to say a big thank you for a great experience in Xinjiang and Gansu. Besides the beautiful scenery we really learnt a lot about this region. So happy we had AJ and Jackie to guide us - they were the best guides ever. And the drivers were so helpful- even help us cross the road as we always look left instead of right - hahaha! Thanks again!

    Destination(s): Urumqi-Heavenly lake-kanas and Hemu- Turpan-Dunhuang-Jiayuguan-Zhangye-Lanzhou

    Date of Experience: 2025-08-27 to 2025-09-08

  • Reviewed on Aug 27, 2025

    Hans

    from Germany

    Just arrived back in Germany. 
    Everything went as planned and we could not have had a better experience! Everything about the tour was great and it always felt well organised and loved all of our guides. Thank you very much again for all the planning, we will cherish the memories from the tour for years to come for sure! We also got the feeling that there is still much more to see and do in Xinjiang, so will definitely reach out to you again if we plan another trip ;) 
    Best regards, 

    Destination(s): Kashgar-Urumqi-Turpan-Dunhuang-Zhangye

    Date of Experience: 2025-08-13 to 2025-08-20

    Be related Tour: 9 Days Silk Road Tour from Urumqi to Lanzhou by Bullet Train

  • Reviewed on Jun 30, 2025

    Suzanne

    from Malaysia

    Hi Lesley & Leah , Thank you so much for the well arrangements at Xian➡️Gansu Silk Road adventure for us! We truly appreciate all the effort, time and heart you put into making this trip seamless and memorable for everyone. Looking forward to cross path again at Xinjiang’s travel next year. ❤️❤️😁🙏🌹

    Destination(s): Xian-Dunhuang-Zhangye-Lanzhou-Xining

    Date of Experience: 2025-06-12 to 2025-06-21

  • Reviewed on Jun 02, 2025

    Chua

    from Malaysia

    Thank you Lesley for a trip well organised. We had a wonderful time together in the 5 Stan countries. The guides are friendly, caring , good tempered and patient, imparting valuable knowledge to us. The hotels are clean , comfortable and well located. Food was excellent especially in Uzbekistan where we were brought to beautiful, cosy and well decorated restaurants and served with delicious local cuisine.The drivers are careful and drive with alertness of mind on difficult roads.
    We enjoyed the  variety of attractions and sightseeing places. We love the natural scenery of Kyrgyzstan, Kazakhstan and Tajikistan. Turkmenistan’s development in Ashgabat totally amazed us. Uzbekistan is full of culture and beautiful architecture.
    Thank you Lesley and we look forward to more tours with SilkRoadTravel.com .

    Destination(s): Kazahkstan- Kyrgyzstan- Uzbekistan- Tajikstan- Tukmanistan

    Date of Experience: 2025-05-17 to 2025-06-01

  • Reviewed on May 14, 2025

    James

    from UK

    This Silk Road tour exceeded all expectations. I was on the 14 day trip with a great group of people. For anyone wanting to see the Silk Road, this trip is a must, I highly recommend. The Itinerary was packed with some breathtaking locations and I really enjoyed learning from local guides about what life is like here and how the silk road was so developed.
    This was my first time attending a group tour for multiple days and I really enjoyed it for several reasons:
    1. Group size was kept below 14, which was great as we got to ask our guide questions, had a comfortable ride on the bus and got to really know the group we were with
    2. Hotels were to a high standard, I was impressed how even in some very remote locations on the silk road the hotels were to a good standard, with clean facilities and fast WIFI.
    3. Clear communication, The evening before the next day we had a message with clear communication about what we would be doing the next day and timings, the guides were great at managing our expectations around timings and giving us tips (such as which side to sit on transport to get the best pictures and views)
    4. The itinerary had a good mixture of historical sites of significance as well as exploring nature and seeing natural beauties (such as Heavenly Lake and White Sand mountains)
    5. The guides, were friendly, helpful and willing to answer any questions we had whilst on our trip and recommend food places when we arrived at our hotel in the evening.
    For me, highlights included the ancient ruins of Jiaohe, the Gobi Desert, and exploring the vibrant bazaars of Kashgar. A once-in-a-lifetime experience that I’ll never forget. Highly recommended for anyone seeking to understand more about this beautiful part of China.

    Destination(s): Kashgar-Turpan-Urumqi-Turpan-Dunhuang-Jiayuguan-Zhangye-Xining- Chaka Lake

    Date of Experience: 2025-04-19 to 2025-05-01

    Be related Tour: 13 Days Silk Road Group Tour: Xinjiang, Gansu, Qinghai